Frequently Asked Questions
Can I ask the same writer to work on my next order? (I like the quality of the paper they provided/I have received a good grade for a paper produced by this writer.)
Yes, you are free to cooperate with the same specialist choosing a Preferred Writer`s option. When filing in the order form, you will need to indicate the ID of your preferred expert and your order will go directly to him/her. Please, note that this option requires an additional 15% of the order price to encourage the writer to work on your order.
I reread the completed paper, and it needs certain corrections. Can I request a revision?
If the research paper you ordered breached the initial instructions or the writer misinterpreted some information, please send us a revision request within 48 hours after the deadline. Such a revision will be free of charge. However, if you need to make changes, which are not reflected in your initial instructions, then you have to pay for the additional pages.
Is it necessary to specify my phone number? I am afraid of the redundant calls.
We do not demand authentic personal details from you. Still, if you indicate a correct phone number, it will be much easier to get in touch with you if urgent issues have to be resolved. It simply enhances the efficacy of our collaboration.
There is some unknown error when I am tying to authorize/pay for my order. What might be the cause?
Typically, the error related to order authorization is connected to some issues in your device, the selected browser, which needs to be updated, or activated VPN, which slows down the normal work of every website you visit. There may be some issue with your bank, and you will have to address the transaction company in this case.
My online test will last for an hour only. I can’t find such urgent option on your website. Do you provide such services?
The successful completion of your test will be possible if there is a writing expert, who will be able to cope with it on time.
Can you work on my urgent order?
Yes, our company has vast experience in dealing with urgent assignments. We highly recommend you contact our support managers to make sure your paper can be completed.
Do a have a chance to ask for a free revision just for once?
No, we don’t provide free revisions unless it is a part of your ordered assignment. All essays you get for us are revised and proofreaded for free. What is more, you may order additional revision or proofreading if you need it.
I have been given a very short assignment. Will your writers take the order anyway?
The length of a paper is not an issue at Gold-Essays.com. No order is too long, and no order is too short for our expert writers to fulfill it and do a great job on it!
Can you write in UK English?
Our writers can use any version of the English language perfectly.
I can’t afford to spend a lot of money on an essay. Are yours affordable?
Gold-Essays.com offers some of the most affordable prices in the online writing industry. Additionally, we also offer generous discounts on top of our already-low rates.
Will Gold-Essays.com understand everything I need to fulfill my assignment?
Absolutely! At Gold-Essays.com, every order is broken down in a number of steps. The first step of our process after getting your order is to thoroughly understand the guidelines you have sent us. We will ask for clarification if needed. After a paper is written, our professional editors check to make sure all custom details requested by the customer are included in the paper.
Do you guarantee your work?
We sure do! Gold-Essays.com removes any of the risks inherent in buying papers from our competitors. We fully guarantee each and every paper regardless of its length, level of difficulty or format. We also guarantee:
- Outstanding, responsive customer care 24 hours a day, 7 days a week, 365 days a year!
- All transactions are kept strictly confidential. No customer information is ever given out.
- completely plagiarism free writing at all times.
- Prompt delivery to meet every deadline!
- Satisfaction fully guaranteed!
Are there any extra benefits to your customers for buying papers from Gold-Essays.com?
Yes! Gold-Essays.com customers are entitled to the following benefits:
- Free Title page
- Free Unlimited Revisions
- Free Bibliography
- Free Plagiarism Report
Do you resell your writing to other customers?
Absolutely not! Every paper is created from scratch for the customer who orders it. We do not recycle nor resell any paper, ever! This is true even if two different individuals place orders for the same or similar topics with the same guidelines. We write each paper separately and double scan each one for plagiarism. Every paper is specifically tailor-created for the individual customer.
What if I don’t like your products and services?
Gold-Essays.com places customer satisfaction above all. We only sell the finest products and services. However, if a customer is unhappy with the work that we provide, we are more than happy to provide free revisions, rewrites and amendments. If, after a reasonable period of time and multiple efforts, the customer is still not satisfied with our work, he/she is entitled to a full refund with no questions asked. In the history of Gold-Essays.com, no client has ever requested a refund, however. That is how good our products and services are. Customers that want the very best for the most reasonable prices always turn to Gold-Essays.com. We never let them down!
Do I have to worry about plagiarism?
No customer of Gold-Essays.com has ever been sold a plagiarized paper! Gold-Essays.com has one of the strictest plagiarism policies in the writing industry It is specifically followed under all circumstances. We guarantee that every paper sold by us will be 100% plagiarism free, without fail.
Am I allowed to directly communicate with the writer who is drafting my paper?
Here at Gold-Essays.com, we not only allow direct communication between writer and customer. We encourage it! We feel that close collaboration between customer and writer will help achieve a better end result. Therefore, you may clarify with your writer any issues that may arise during the process. This is only one of the many things that sets Gold-Essays.com apart from other online writing services.
Does Gold-Essays.com protect my confidentiality and security concerns?
Yes, here at Gold-Essays.com the confidential nature of every transaction as well as their security is of great importance. Gold-Essays.com believes that privacy and security are the basic rights of each customer. Under no circumstances is any customer’s personal information given to any third party.
Can I track the progress of my order?
Tracking your order is quite simple at Gold-Essays.com. As each order is placed, the customer is given a tracking number. All one has to do is enter this number in the “track your order” field on our website, and we will immediately email all of the details regarding the order.